We ask the homeowner one question before anything else: when does it bang? Right at startup, twenty minutes in, or when the burner shuts off? Timing tells us a lot. Banging at the very start often means water lying in a main. Banging later in the cycle points toward pressure climbing, or a boiler throwing water up into the header.
Then we look at the near-boiler piping and compare it to the manufacturer's diagram. Risers, header, equalizer, Hartford Loop. A lot of replacement boilers went in with the header piped too short or the risers undersized, and that sends wet steam straight into the mains. We check the sight glass too. A water line that bounces or looks oily tells us the boiler needs skimming before anything else.
Next we put a level on the mains and runouts. Every horizontal pipe needs to pitch so condensate runs back to the boiler or to a drip. Houses settle, hangers rust, someone hangs a shelf off a steam pipe, and you end up with a low spot holding water. When we open an old elbow, you can often see the line where water sat inside it.
Last, pressure. A pressuretrol set at 5 psi drives steam harder into any pocket of water it finds. We set it back to around half a pound cut-in and under 2 psi cut-out, and we show the homeowner what the gauge should read during a normal cycle. Some hammer is a single fix. Some is three small problems stacked together, and we chase all three.