ABBCO Heating and Cooling ("ABBCO," "we," "our") operates abbcoheatingandcooling.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us for HVAC services across Detroit and Southeast Michigan.
Information We Collect
We collect information you provide directly: name, phone number, email address, city, and property address when you submit our contact or service request form, and description of your HVAC issue. We also collect standard web analytics data including IP address, browser type, and pages visited.
How We Use Your Information
- To respond to your service request and schedule HVAC service
- To call or text you about your appointment across our Southeast Michigan service area
- To send you a quote or estimate for HVAC work
- To improve our website based on aggregate analytics
- To comply with legal obligations
What We Don't Do
ABBCO does not sell, rent, or share your personal information with third parties for marketing purposes. We do not send unsolicited marketing emails.
Data Retention
We retain customer service records for up to 7 years for warranty, permit, and business purposes. Contact form submissions are retained for up to 2 years.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at (910) 304-7218 or info@abbcoheatingandcooling.com. We will respond within 30 days.
Contact Us
ABBCO Heating and Cooling
8160 Farnum Ave Ste 3, Warren, MI 48093
Phone: (910) 304-7218
Email: info@abbcoheatingandcooling.com